To mute your chat notification bell on Access, please first open the chat.

Once the chat is open, click the cogwheel to open your settings.

You can now click Mute Sound.

Please note that as soon as you click 'Mute Sound', the settings area will disappear. However, your change will be saved. 

You should now be all set! Should you incur any issues with this, please reach out to the Support Team directly at support@healthcoachinstitute.com.