Access Platform Help

How to navigate around your Access platform, find videos, handouts and everything you need to really get stuck into your training

How to Login
This guide will show you how to login to your Access account in order to begin your course with Health Coach Institute. To login to your Access account, y...
Mon, 16 Mar, 2020 at 9:51 PM
How to Reset Your Password
This guide will show you how to reset your password for your Access site for the Health Coach Institute. To begin, please navigate to the login page locate...
Fri, 24 Apr, 2020 at 9:08 AM
How to Reset your Password
This guide will show you how to reset your password for your Access site for the Health Coach Institute. To begin, please navigate to the login page locate...
Sat, 14 Mar, 2020 at 9:11 AM
HCI Access FAQ
Q: How do I sign in to Access once I've signed up? When you enroll, you will be sent an email titled "Login information for [USERNAME] at HCI Acce...
Thu, 16 Apr, 2020 at 1:09 PM
How to Find Your Video Lessons
This guide will show you the two ways that you can find the videos for your course, as well as the use of the “Proceed to your next lesson” button. You can ...
Thu, 16 Apr, 2020 at 1:13 PM
How to Navigate Through Your Videos
This guide will show you how to navigate through your videos and also how to mark a week as complete on your Lesson page. Once you have located your video...
Sat, 14 Mar, 2020 at 8:46 AM
How to find Skills Lab Handout and Submit a Skills Lab Proof
In this guide, you will learn the three ways you can access your Skills Labs handouts from your Access account and how to submit a skills lab proof. To sta...
Thu, 19 Mar, 2020 at 5:51 PM
How Can I Track My Rewards?
If you have introduced a friend to Become a Health Coach and want to check if they have validated your introduction code, you can do so by following the bel...
Sat, 14 Mar, 2020 at 9:58 AM
How Can I Mute Chat Notifications?
To mute your chat notification bell on Access, please first open the chat. Once the chat is open, click the cogwheel to open your settings. You can no...
Sun, 15 Mar, 2020 at 7:35 PM
How to Update Your Credit Card
To update your credit card, please call HCI at the best number for you below.  You may also click here to schedule an appointment to update your card with a...
Mon, 13 Jul, 2020 at 11:13 PM